If you have forgotten your password for the Hamraaz Web Portal, you can recover it by following the password reset procedure. This guide will help you through the process step by step.
Password Reset Procedure
If you have forgotten your password, you can recover it by following the steps below:
- Visit the Official Hamraaz Portal
Visit the official Hamraaz portal at https://hamraazmp8.gov.in/ - Select Forgot Password
On the homepage, click the "Forgot Password" option in the menu bar. - Enter PAN Details
Enter your PAN card details and captcha, then click on the submit button. - Choose Verification Method
You'll be presented with verification options:- Security Question: Answer the security question you chose during registration
- Mobile OTP: Receive an OTP on your registered mobile number
- Email OTP: Receive an OTP on your registered email address
- Complete Verification
Enter the OTP received or answer your security question correctly. - Create New Password
Enter and confirm your new password. Your password must include:- At least 8 characters
- At least one number
- At least one uppercase letter
- At least one lowercase letter
- At least one special character (e.g., @, #, $, etc.)
- Password Reset Confirmation
After successfully resetting your password, you'll receive a confirmation message.
Troubleshooting Password Reset Issues
If you encounter problems while resetting your password, try these solutions:
- OTP not received: Check your spam folder or wait 5-10 minutes and request a new OTP
- Forgotten security question answer: Try using the mobile/email OTP option instead
- System error messages: Try clearing your browser cache or using a different browser
- Persistent issues: Contact your unit's record office for assistance
Password Security Best Practices
To keep your Hamraaz account secure:
- Create a unique password not used for other accounts
- Avoid using personal information in your password
- Change your password every 60-90 days
- Never share your password with anyone
- Log out after each session, especially on shared devices
- Be cautious of phishing attempts requesting your login information
Frequently Asked Questions
How long does the password reset process take?
The entire process typically takes 5-10 minutes if you have access to your registered mobile or email.
Will my old password work after resetting?
No, once you reset your password, your old password will no longer work.
What should I do if I no longer have access to my registered mobile number?
If you can't access your registered mobile number, try the security question option. If that doesn't work, contact your unit's record office for assistance.
Is there a limit to how many times I can reset my password?
While there's no strict limit, multiple reset attempts in a short period might temporarily lock your account as a security measure.